Bajaj Finance FAQ

Reason

When Vwork code mapped but state code is not mapped or another state code mapped.

Solution

Provide latest screenshot of error with date & time mentioned along with correct State Code in standard format of mapping.

Reason

Wrong Vwork code mapped

Solution

1. Firstly check IMEI No. on Vwork Application, check the time of Vwork upload.

2.”If everything is OK”, then provide latest screenshot of error with date & time mentioned along with correct Dealer Code in standard format of mapping.

Reason

When any handset is financed or Vwork done or activated

Solution

1. Check the Vwork first for Vwork upload & activation.

2. We sent IMEI Validation Data on weekly basis to ZFIs, from that all details can be fetched, from where when the handset was sold.

3. Lastly – No other option than selling in cash.

Reason

It’s a server error basically

Solution

1. Retry again after some time, will get resolved automatically.


2. Otherwise, Provide latest screenshot of error with date & time mentioned along with all details in standard format of mapping.

Reason

When IMEI no. is misentred while inputting the data

Solution

Try again by entering correct IMEI No. will get resolve.

Reason

When state code is not mapped

Solution

Provide latest screenshot of error with date & time mentioned along with details in standard format of mapping.

Reason

When the outlet is not mapped

Solution

Share the mapping details in standard mapping format along with screenshot of error with date & time mentioned.

Reason

During NPL time
Product name mismatch with IMEI number

Solution

Input proper details as per given by brand and NBFC Partner

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