HDB FAQ

Reason 

When Vwork code mapped but state code is not mapped

or another state code mapped

solution

Provide latest screenshot of error with date & time mentioned along with correct State Code in standard format of mapping.

Reason 

Wrong Vwork code mapped

Solution

1. Firstly check IMEI No. on Vwork Application, check the time of Vwork upload.

2.”If everything is OK”, then provide latest screenshot of error with date & time mentioned along with correct Dealer Code in standard format of mapping.

Reason

During NPL time
Product name mismatch with IMEI number

Solution

Input proper details as per given by brand and NBFC Partner

For Contact Person