Reason
When Vwork code mapped but state code is not mapped
or another state code mapped
Solution
Provide latest screenshot of error with date & time mentioned along with correct State Code in standard format of mapping.
Reason
Wrong Vwork code mapped
Solution
1. Firstly check IMEI No. on Vwork Application, check the time of Vwork upload.
2.”If everything is OK”, then provide latest screenshot of error with date & time mentioned along with correct Dealer Code in standard format of mapping.
Reason
When state code is not mapped
Solution
Provide latest screenshot of error with date & time mentioned along with details in standard format of mapping.
Reason
During NPL time
Product name mismatch with IMEI number
Solution
Input proper details as per given by brand and NBFC Partner